White Papers

Managing for Sustainable Results
Author: Luca Willington
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Introducing the Concept of Variation
Author: ​Luca Willington
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Process Behaviour Charts - An Introduction
Author: Luca Willington
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The Voice of the Customer and the Voice of the Process
Author: Luca Willington
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Robust Systems in Sustainable Organisations: Breaking away from Taylorism
Author: Terry Peterson and Kevan Leach
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Why Six-Sigma Implementation Fails
Author: Terry Peterson and Kevan Leach
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Social learning in a contemporary arts and crafts environment
Author: Tony Korycki
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Understanding Variation - The Springboard for Process Improvement
Author: Henry R Neave, edited and abridged by Mitch Beedie
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The Fall of the Expert
Author: Barry Mapp
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The Rags to Riches Story of Yorkshire Brick Company
Author: Luca Willington
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The Puritan Gift and Reviving Western Commerce in the 21st Century
Author: John Morgan
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